How Can We Help You?

Alt Audit is an AI-powered service that automatically generates accessible alt text for images. Using advanced Google Gemini AI, we analyze your images and create descriptive, SEO-friendly alt text that meets WCAG 2.1 Level A (1.1.1 Non-text Content) accessibility standards.

Yes! Every new account receives 25 free credits with no credit card required. Each credit processes one image, so you can test Alt Audit with up to 25 images completely free. You can upgrade to a paid plan anytime for more credits.

We use Google Gemini's industry-leading multimodal AI to create contextually accurate descriptions. You can review and adjust the generated alt text if needed.

Absolutely! Alt Audit provides a starting point with high-quality AI-generated alt text, but you have full control to edit, refine, or completely rewrite the descriptions to match your specific needs and brand voice.

Yes! Our WordPress plugin works with all themes and is compatible with popular page builders like Elementor, Gutenberg, Divi, and others. It integrates directly with WordPress's media library, so it works wherever you upload images.

Yes! The plugin includes a bulk processing feature that can generate alt text for existing images in your media library. You can filter by date range, skip images that already have alt text, and track progress in real-time.

When you run out of credits, the plugin will continue to work normally, but new images won't have alt text generated automatically. You can upgrade your plan or purchase additional credit packs to continue processing images.

No! Alt text generation happens in the background and doesn't affect your website's frontend performance. The plugin is lightweight and only activates during image uploads in your admin dashboard.

Credits are simple: 1 credit = 1 image processed. Subscription plans provide monthly credits that reset each month, while one-time credit packs never expire and can be used anytime. You can mix and match plans and packs as needed.

For subscription plans, unused credits don't roll over - they reset each month. However, credits from one-time credit packs never expire and remain in your account indefinitely until used.

Yes, you can cancel your subscription at any time from your dashboard. You'll continue to have access to your paid features until the end of your current billing period, and you can always downgrade to the free plan.

We offer a 14-day money-back guarantee for new subscribers, provided fewer than 25 credits have been used. Contact our support team within 14 days of your first payment. See our Refund Policy for full details.

We support all common web image formats including JPEG, PNG, GIF, and WebP. Images must be publicly accessible via URL and under 10MB in size for optimal processing.

Yes, to ensure fair usage, we implement processing limits based on your plan. Free accounts can process 10 images per minute, while paid plans have higher limits. Enterprise plans can request custom processing speeds.

No, we don't store your images on our servers. We only access them temporarily via their URL to generate alt text, then immediately discard the image data. We store only the image URL reference, the generated alt text, and usage metadata for billing and analytics purposes.

Yes, Alt Audit is fully GDPR compliant. We process minimal personal data, store only image URL references (not the images themselves), provide data export options, and honor all deletion requests. Our privacy policy details our data handling practices.