Privacy Policy
Last updated: November 30, 2025
Our Privacy Commitment
Alt Audit protects your privacy. We only collect what's necessary to provide our service and never sell your personal data.
Key Points:
- • Images are deleted immediately after processing
- • We don't use your data to train AI models without consent
- • You can delete your account and data anytime
- • We're GDPR and CCPA compliant
What Information We Collect
Account Information
- Name and email address
- Payment information (processed securely through Paddle)
- Account preferences and subscription details
Images and Content
Important: We do not store your images on our servers. Images are accessed temporarily via their URL for processing and the image data is immediately discarded. We store only the image URL reference and the generated alt text.
- Image URL references (not the images themselves)
- Generated alt text descriptions
- Basic usage statistics
Technical Information
- IP address and browser information
- Usage patterns and feature interactions
- Error logs for troubleshooting
How We Use Your Information
- Provide alt text generation services
- Manage your account and billing
- Send important service updates
- Improve our service quality
- Provide customer support
AI Training: We do not use your images or alt text to train AI models without your explicit written consent.
Information Sharing
We never sell your personal information. We only share data with:
- Google Gemini: For AI image processing
- Paddle: For secure payment processing
- Email services: For transactional emails
- Legal requirements: When required by law
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Withdraw consent for marketing
Easy Account Management: You can delete your account or export your data directly from your account settings, or contact us at privacy@altaudit.com
Data Security
We protect your information with:
- Encryption in transit and at rest
- Secure cloud infrastructure
- Regular security audits
- Limited staff access to personal data
Data Retention
- Images: Deleted immediately after processing
- Account data: Kept while your account is active
- Billing records: 7 years for tax compliance
- Deleted accounts: All data removed within 30 days
Contact Us
Questions about your privacy? Contact us:
- Privacy questions: privacy@altaudit.com
- General support: support@altaudit.com
- Data requests: We respond within 72 hours
Policy Updates
We may update this policy occasionally. Material changes will be communicated via email with 30 days notice. Continued use of our service after changes take effect constitutes acceptance.